From time to time your Internet service appears to be frozen and you have no access to the Internet. Often this is caused by your modem being in an odd state and it needs to be restarted.
Phone calls, emails and texts to me about this is a very common occurrence. While I love to be helpful, I thought it would be more efficient for my clients and me to post a web page explaining how to restart modems.
Here it is, check it out and let me know if you find it helpful. It will not hurt to do this even if you are not having problems. Your Internet service may even become faster for a few months as a result!